Privacy Policy
This notice explains how BuxUp Limited (“BuxUp”, “we”, “us”) handles personal data when you visit this website or contact us about our marketing services. It is written for the current website draft, which provides an email link and does not include an enquiry form, analytics tags or advertising pixels. We will update it if our website or data practices change.
1. Who we are and how to contact us
BuxUp Limited is the controller of personal data described in this notice. Company number 05974418. Registered office: 318 Old Street, London, England, EC1V 9DR. Contact: contact@buxup.com.
2. Personal data we may handle
If you email us, we may process your name, work contact details, company, the contents of your message and related correspondence. Our hosting provider may generate technical logs, such as IP address, date and time of access, browser details and requested pages, for security, operation and troubleshooting. Do not send sensitive personal data through this website.
3. Purposes and lawful bases
- Responding to enquiries and taking steps at your request before a contract: we use the information needed to reply, discuss a potential engagement and prepare a proposal. The lawful basis is taking steps at your request before entering a contract, or our legitimate interests in responding to business enquiries.
- Providing and administering services: if you become a client, we use relevant contact and project information to perform the contract, manage the relationship and keep business records.
- Legal, accounting and dispute obligations: where required, we process and retain records to meet legal obligations or establish, exercise or defend legal claims.
- Website security and operation: limited technical logs may be used for our legitimate interests in maintaining and securing the website.
4. Marketing
This website draft does not sign you up to a marketing mailing list. If we later send marketing, we will do so in accordance with applicable UK data protection and electronic marketing rules. You can object to direct marketing at any time by contacting us.
5. Cookies and similar technologies
The current draft contains no analytics or advertising tags and does not intentionally set non-essential cookies. Our hosting provider or security services may use strictly necessary technologies to deliver or secure the website. We will audit the live site and update this notice and any consent controls before adding analytics, advertising pixels, embedded media or other non-essential tracking. Where consent is legally required, those technologies must not run before valid consent is given.
6. Who receives data
We may share relevant information with service providers that support our email, website hosting, IT, accounting or professional services, and with public authorities where the law requires it. We require service providers to protect information and use it only for agreed purposes. We do not sell personal data.
7. International transfers
Some service providers may process data outside the UK. Before any restricted transfer, we will ensure that a lawful transfer mechanism and appropriate safeguards are in place, and provide details on request.
8. Retention
We keep enquiry correspondence for up to 24 months after the last meaningful contact unless a longer period is reasonably needed to establish or defend a claim. Client, accounting and contractual records may be retained for the relevant statutory period or as reasonably needed for legal claims. Technical logs are kept only for the period needed for security and troubleshooting. Actual retention periods must be aligned with our provider settings and internal retention schedule.
9. Your rights
Subject to legal conditions and exemptions, you may request access to, correction or deletion of your personal data, restriction of processing, object to processing, or request portability. Where processing is based on consent, you may withdraw it. You have an absolute right to object to direct marketing. To exercise a right, email contact@buxup.com. We may need to verify your identity.
10. Complaints
Please contact us first so we can try to resolve your concern. You may also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint.
11. Security and changes
We use reasonable technical and organisational measures appropriate to the information we hold. No internet transmission is completely secure. We may update this notice when our services, technology or legal obligations change; the latest effective date will appear above.